The IT Perspective Matters

The IT Perspective Matters

IT Systems exist to make business processes more efficient. In order for this to happen, the IT department needs to have goals that are based on business objectives. These business objectives come to realization through business processes which ultimately help fulfill...
Mind Gone Blank? Here’s What To Do!

Mind Gone Blank? Here’s What To Do!

Mind Gone Blank? Here’s What To Do! By SCN Blog Contributor Sylvia Henderson © Sylvia Henderson. All rights reserved. Have you ever “gone blank” trying to think of a solution to a challenge you face, only to have a “duh! moment” when someone else suggests a...
Ideas for the “Extra Mile”

Ideas for the “Extra Mile”

Ideas for the “Extra Mile” By SCN Blog Contributor Sylvia Henderson © Sylvia Henderson. All rights reserved. Have you heard the term “going the extra mile”? If you’re in business, or have ever taken a customer service training, you most-likely have heard the term....
Cause-Because

Cause-Because

Cause-Because By SCN Blog Contributor Sylvia Henderson © Sylvia Henderson. All rights reserved. What separates a person or business as a market leader instead of an “also ran” or “rest of the pack”? One key characteristic is adopting a “cause”, rather than a...
Ideastorm Blowing Through

Ideastorm Blowing Through

Ideastorm Blowing Through By SCN Blog Contributor Sylvia Henderson © Sylvia Henderson. All rights reserved. Your ideas have to make sense in order to make cents. Or dollars. Or millions of dollars! Make sense to make cents? What does THAT mean, speaking of making...