News, Updates, & Resources

Meetings That Build Alignment and Momentum

Introduction Meetings are one of the most common places where culture is either strengthened or weakened. A meeting can create clarity, connection, and momentum. It can help people understand priorities, solve problems, make decisions, and leave with shared ownership....

One-on-Ones That Strengthen Connection and Accountability

Introduction One-on-one meetings are one of the most important leadership practices in an organization, yet they are often underused. In some workplaces, one-on-ones happen only when there is a problem. In others, they become status updates, task reviews, or calendar...

Recognition That Reinforces Culture

Introduction Recognition is often treated as a nice gesture. A quick “great job.”A shoutout during a meeting.A thank-you message after a busy week.A moment of appreciation when someone goes above and beyond. Those moments matter, but recognition becomes far more...

Feedback That Builds Trust

Introduction Feedback is one of the most important ways leaders shape culture, but it is also one of the easiest leadership practices to avoid, delay, or mishandle. In many organizations, feedback is reserved for performance reviews, corrective conversations, or...

Why Alignment Must Be Operationalized

Introduction Strategic alignment often feels strongest right after a planning session. The leadership team has named the priorities. The vision feels clear. The organization has language for where it is going and what needs to happen next. Then daily work takes over....

Leadership Habits as a System

Introduction Leadership consistency is one of the most important factors in shaping culture, performance, and employee experience. Most organizations do not struggle because their leaders lack good intentions. They struggle because leadership behaviors are not always...

From Data to Development: Using Behavioral Insights to Coach Your Team

Introduction Many managers want to coach their team members more effectively, but they lack a clear understanding of what each individual actually needs. Without insight into how people prefer to communicate, make decisions, or receive feedback, coaching becomes a...

From Initiatives to Systems: Operationalizing Your People Strategy for Lasting Impact

Introduction Most organizations do not lack people initiatives. They invest in leadership development programs, engagement surveys, performance reviews, wellness offerings, and team building activities. Each initiative is designed with good intention and often...

Leadership Development as a System: Moving from Occasional Training to Continuous Growth

Introduction Leadership development is often treated as an event rather than a practice. Organizations invest in workshops, offsite trainings, or certification programs. Leaders attend, gain insights, and leave with good intentions. For a short period, there is energy...

Revitalize Your Community Engagement Strategy

Challenge: Effective community engagement is essential for Community Development Financial Institutions (CDFIs) to fulfill their mission of serving underserved communities. However, many CDFIs face significant challenges in this area. Let’s explore these challenges,...

Build a Strong Coaching Team in Your CDFI

Challenge: Effective coaching is essential for Community Development Financial Institutions (CDFIs) to develop talent and achieve their mission. However, many CDFIs struggle with building a robust coaching team. Let’s explore the challenges, the solutions, and the...

The Key to Inclusive Leadership: Unlocking Every Team Member’s Potential

Challenge: Inclusive leadership is crucial for unlocking the potential of every team member, yet it poses several challenges. Leaders must foster a culture where everyone feels valued and supported. Let’s explore the challenges of inclusive leadership and three...

Decoding the Dynamics of Employee Disengagement

Challenge: Employee disengagement is a critical issue that affects the overall performance and morale of an organization. Understanding the dynamics of disengagement can help in creating strategies to address it effectively. Let’s explore the challenges across five...

9 Reasons Why Fast Growth Can Be Chaotic

Challenge: Fast growth is an exhilarating phase for any organization, signifying success and market validation. However, it often brings a unique set of challenges that can lead to chaos if not managed properly. Let’s explore the reasons why rapid expansion can be...

Developing a Leadership Bench: Not Just a Strategy, It’s an Imperative

Challenge: Building a robust leadership bench is not just a strategic option; it's an imperative for ensuring the long-term success and resilience of any organization. However, developing future leaders is often fraught with challenges. Let’s explore these challenges...

5 Ways to Boost Employee Retention: More Than Just Perks

Challenge: Retaining top talent is one of the biggest challenges organizations face today. While perks and benefits can attract employees, they are often not enough to keep them engaged and committed in the long run. To truly boost employee retention, companies need...

One Secret I’ve Learned: Promoting from Within Unleashes Potential

Challenge: Promoting from within an organization can be a powerful way to unlock hidden potential and drive growth. However, this process is not without its challenges. Identifying the right candidates, preparing them for leadership roles, and fostering a culture that...

I Used to Think Hiring Was Hard, Now I See It as an Opportunity

Challenge: Hiring can often seem like a daunting task, filled with challenges and uncertainties. Many organizations struggle to find the right candidates who not only have the necessary skills but also fit well with the company culture. However, by shifting our...

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Books

The following is a list of books authored or co-authored by our CEO Mali Phonpadith.

A Million Fireflies

In her book, A Million Fireflies, internationally award-winning poet Mali Phonpadith takes us on a journey of love and loss, incorporating both poetry and real life stories to give voice to the true language of a heart that has seen much, felt deeply and survived to shine.

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Born To Be Me

These 19 women take you on their journeys of self discovery as they unveil their emotional and inspirational life stories. They share their deepest thoughts, fears and experiences as they learn about themselves through overcoming the obstacles and tests life has thrown at them.

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The Balancing Act

The Balancing Act is an intimate account of 12 Women as they share their experiences, challenges, decisions and ongoing transformation as they face obstacles and achieve successes. These Women’s stories will take you on a guided journey through The Balancing Act.

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Namaslay

Namaslay is a compilation of twelve heart-centered entrepreneurs who will enlighten you on how they manifested and slayed their dreams. They have transformed their lives by owning who they are, claiming their power and built a rich life of passion and soul purpose in both their personal and business lives.

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Unlock the potential within your team and transform your organizational culture. Reach out to us to learn how we can help you design, build, and sustain a compassionate, cohesive, and collaborative workplace.