News, Updates, & Resources

Why Managers Need a Leadership Rhythm

Introduction Most managers know what good leadership requires. They know they should communicate priorities, hold meaningful one-on-ones, recognize good work, provide feedback, support employee development, monitor progress, and address problems before they grow. The...

Work Rhythms That Support Energy, Focus, and Follow-Through

Introduction Productivity is often treated like a time management issue. Leaders ask people to prioritize better, plan better, communicate better, and get more done within the same workday. Teams add tools, meetings, reminders, dashboards, and deadlines. Employees try...

Understanding Perception Bias in the Workplace

Introduction Even the most well-intentioned leaders and teams are influenced by perception bias. These unconscious filters affect how we interpret behaviors, evaluate performance, and make decisions about others. When bias is left unaddressed, it leads to unfair...

Self-Compassion That Sustains Leadership

Introduction Leadership can quietly train people to be hard on themselves. Leaders are expected to stay composed, solve problems, support others, make decisions, manage conflict, communicate clearly, and keep moving even when the work is complex. Many leaders carry...

Conflict Conversations That Protect Trust and Progress

Introduction Conflict is often treated as something to avoid. A disagreement shows up in a meeting, and people move past it quickly. A team member feels frustrated, but waits for the feeling to fade. Two departments experience tension, but no one names the pattern...

Role Clarity That Strengthens Ownership

Introduction A team can have talented people, strong intentions, and a meaningful strategy, yet still struggle because ownership is unclear. Work gets delayed because people are not sure who is responsible. Two people complete similar tasks without realizing they are...

¿Tus uno-a-uno dejan a tus empleados diciendo UAU?

Introducción Un uno-a-uno puede ocupar treinta minutos en el calendario y aun así generar muy poco valor. El líder pregunta cómo van las cosas. El colaborador comparte algunas actualizaciones. Se revisan tareas pendientes. Surge algún problema. Ambos regresan al...

Engagement Check-Ins That Turn Listening Into Action

Introduction Employee engagement is often discussed after something has already gone wrong. A valued employee resigns. A team becomes quiet in meetings. Managers notice lower energy, slower follow-through, or more frustration. A survey reveals concerns that people...

Decisions That Move Work Forward

Introduction Few things slow a team down more than unclear decisions. A conversation happens. People discuss options. A direction seems to emerge. Everyone leaves the meeting thinking progress was made. Then the confusion begins. One person thought the decision was...

Enhancing Employee Recognition in the Workplace

Challenge: One of the significant challenges faced by many organizations today is ensuring that employees feel appropriately recognized for their hard work. When employees perceive a lack of recognition, it can lead to disengagement, reduced morale, and ultimately,...

Why Compliance Should Be Your CDFI’s Best Friend

Challenge: Compliance is often viewed as a burden by many Community Development Financial Institutions (CDFIs), but when approached strategically, it can be a powerful ally in achieving your mission. Let’s explore the challenges, the solutions, and the actions you can...

Five Strategies to Revolutionize Community Engagement

Challenge: Effective community engagement is crucial for Community Development Financial Institutions (CDFIs) to fulfill their mission and maximize their impact. However, many CDFIs struggle with engaging their communities effectively, which limits their reach and...

Unlocking Potential: Leadership Development in CDFIs

Challenge: Effective leadership is crucial for Community Development Financial Institutions (CDFIs) to achieve their mission and maximize their impact. However, many CDFIs struggle with developing strong leadership, which can hinder their ability to drive strategic...

Streamline Documentation Like a Pro

Challenge: Effective documentation is crucial for Community Development Financial Institutions (CDFIs) to ensure compliance, maintain accurate records, and enhance operational efficiency. However, many CDFIs struggle with documentation processes, leading to...

Scale Your CDFI with Strategic Team Development

Challenge: Scaling your Community Development Financial Institution (CDFI) is essential for expanding your impact and fulfilling your mission. However, this growth can be challenging without a strategic approach to team development. Let’s explore the challenges, the...

Transform Program Impact Measurement with Your Team

Challenge: Measuring the impact of your programs effectively is crucial for Community Development Financial Institutions (CDFIs) to optimize resource allocation and ensure that services meet community needs. However, many CDFIs face significant challenges in this...

Capital Access Unlocked: Empower Your CDFI Team

Challenge: Ensuring capital access for underserved communities is a core mission for Community Development Financial Institutions (CDFIs). However, many CDFIs face challenges in mobilizing and managing resources effectively, which can hinder their impact. Let's...

Program Management Excellence through Team Empowerment

Challenge: Effective program management is crucial for Community Development Financial Institutions (CDFIs) to achieve their mission and desired outcomes. However, many CDFIs face significant challenges in this area. Let’s explore the challenges, the solutions, and...

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Books

The following is a list of books authored or co-authored by our CEO Mali Phonpadith.

A Million Fireflies

In her book, A Million Fireflies, internationally award-winning poet Mali Phonpadith takes us on a journey of love and loss, incorporating both poetry and real life stories to give voice to the true language of a heart that has seen much, felt deeply and survived to shine.

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Born To Be Me

These 19 women take you on their journeys of self discovery as they unveil their emotional and inspirational life stories. They share their deepest thoughts, fears and experiences as they learn about themselves through overcoming the obstacles and tests life has thrown at them.

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The Balancing Act

The Balancing Act is an intimate account of 12 Women as they share their experiences, challenges, decisions and ongoing transformation as they face obstacles and achieve successes. These Women’s stories will take you on a guided journey through The Balancing Act.

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Namaslay

Namaslay is a compilation of twelve heart-centered entrepreneurs who will enlighten you on how they manifested and slayed their dreams. They have transformed their lives by owning who they are, claiming their power and built a rich life of passion and soul purpose in both their personal and business lives.

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Unlock the potential within your team and transform your organizational culture. Reach out to us to learn how we can help you design, build, and sustain a compassionate, cohesive, and collaborative workplace.