News, Updates, & Resources

Why Managers Need a Leadership Rhythm

Introduction Most managers know what good leadership requires. They know they should communicate priorities, hold meaningful one-on-ones, recognize good work, provide feedback, support employee development, monitor progress, and address problems before they grow. The...

Work Rhythms That Support Energy, Focus, and Follow-Through

Introduction Productivity is often treated like a time management issue. Leaders ask people to prioritize better, plan better, communicate better, and get more done within the same workday. Teams add tools, meetings, reminders, dashboards, and deadlines. Employees try...

Understanding Perception Bias in the Workplace

Introduction Even the most well-intentioned leaders and teams are influenced by perception bias. These unconscious filters affect how we interpret behaviors, evaluate performance, and make decisions about others. When bias is left unaddressed, it leads to unfair...

Self-Compassion That Sustains Leadership

Introduction Leadership can quietly train people to be hard on themselves. Leaders are expected to stay composed, solve problems, support others, make decisions, manage conflict, communicate clearly, and keep moving even when the work is complex. Many leaders carry...

Conflict Conversations That Protect Trust and Progress

Introduction Conflict is often treated as something to avoid. A disagreement shows up in a meeting, and people move past it quickly. A team member feels frustrated, but waits for the feeling to fade. Two departments experience tension, but no one names the pattern...

Role Clarity That Strengthens Ownership

Introduction A team can have talented people, strong intentions, and a meaningful strategy, yet still struggle because ownership is unclear. Work gets delayed because people are not sure who is responsible. Two people complete similar tasks without realizing they are...

¿Tus uno-a-uno dejan a tus empleados diciendo UAU?

Introducción Un uno-a-uno puede ocupar treinta minutos en el calendario y aun así generar muy poco valor. El líder pregunta cómo van las cosas. El colaborador comparte algunas actualizaciones. Se revisan tareas pendientes. Surge algún problema. Ambos regresan al...

Engagement Check-Ins That Turn Listening Into Action

Introduction Employee engagement is often discussed after something has already gone wrong. A valued employee resigns. A team becomes quiet in meetings. Managers notice lower energy, slower follow-through, or more frustration. A survey reveals concerns that people...

Decisions That Move Work Forward

Introduction Few things slow a team down more than unclear decisions. A conversation happens. People discuss options. A direction seems to emerge. Everyone leaves the meeting thinking progress was made. Then the confusion begins. One person thought the decision was...

Revitalize Your Community Engagement Strategy

Challenge: Effective community engagement is essential for Community Development Financial Institutions (CDFIs) to fulfill their mission of serving underserved communities. However, many CDFIs face significant challenges in this area. Let’s explore these challenges,...

Build a Strong Coaching Team in Your CDFI

Challenge: Effective coaching is essential for Community Development Financial Institutions (CDFIs) to develop talent and achieve their mission. However, many CDFIs struggle with building a robust coaching team. Let’s explore the challenges, the solutions, and the...

The Key to Inclusive Leadership: Unlocking Every Team Member’s Potential

Challenge: Inclusive leadership is crucial for unlocking the potential of every team member, yet it poses several challenges. Leaders must foster a culture where everyone feels valued and supported. Let’s explore the challenges of inclusive leadership and three...

Decoding the Dynamics of Employee Disengagement

Challenge: Employee disengagement is a critical issue that affects the overall performance and morale of an organization. Understanding the dynamics of disengagement can help in creating strategies to address it effectively. Let’s explore the challenges across five...

9 Reasons Why Fast Growth Can Be Chaotic

Challenge: Fast growth is an exhilarating phase for any organization, signifying success and market validation. However, it often brings a unique set of challenges that can lead to chaos if not managed properly. Let’s explore the reasons why rapid expansion can be...

Developing a Leadership Bench: Not Just a Strategy, It’s an Imperative

Challenge: Building a robust leadership bench is not just a strategic option; it's an imperative for ensuring the long-term success and resilience of any organization. However, developing future leaders is often fraught with challenges. Let’s explore these challenges...

5 Ways to Boost Employee Retention: More Than Just Perks

Challenge: Retaining top talent is one of the biggest challenges organizations face today. While perks and benefits can attract employees, they are often not enough to keep them engaged and committed in the long run. To truly boost employee retention, companies need...

One Secret I’ve Learned: Promoting from Within Unleashes Potential

Challenge: Promoting from within an organization can be a powerful way to unlock hidden potential and drive growth. However, this process is not without its challenges. Identifying the right candidates, preparing them for leadership roles, and fostering a culture that...

I Used to Think Hiring Was Hard, Now I See It as an Opportunity

Challenge: Hiring can often seem like a daunting task, filled with challenges and uncertainties. Many organizations struggle to find the right candidates who not only have the necessary skills but also fit well with the company culture. However, by shifting our...

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Books

The following is a list of books authored or co-authored by our CEO Mali Phonpadith.

A Million Fireflies

In her book, A Million Fireflies, internationally award-winning poet Mali Phonpadith takes us on a journey of love and loss, incorporating both poetry and real life stories to give voice to the true language of a heart that has seen much, felt deeply and survived to shine.

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Born To Be Me

These 19 women take you on their journeys of self discovery as they unveil their emotional and inspirational life stories. They share their deepest thoughts, fears and experiences as they learn about themselves through overcoming the obstacles and tests life has thrown at them.

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The Balancing Act

The Balancing Act is an intimate account of 12 Women as they share their experiences, challenges, decisions and ongoing transformation as they face obstacles and achieve successes. These Women’s stories will take you on a guided journey through The Balancing Act.

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Namaslay

Namaslay is a compilation of twelve heart-centered entrepreneurs who will enlighten you on how they manifested and slayed their dreams. They have transformed their lives by owning who they are, claiming their power and built a rich life of passion and soul purpose in both their personal and business lives.

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Unlock the potential within your team and transform your organizational culture. Reach out to us to learn how we can help you design, build, and sustain a compassionate, cohesive, and collaborative workplace.