News, Updates, & Resources

Understanding Perception Bias in the Workplace

Introduction Even the most well-intentioned leaders and teams are influenced by perception bias. These unconscious filters affect how we interpret behaviors, evaluate performance, and make decisions about others. When bias is left unaddressed, it leads to unfair...

Self-Compassion That Sustains Leadership

Introduction Leadership can quietly train people to be hard on themselves. Leaders are expected to stay composed, solve problems, support others, make decisions, manage conflict, communicate clearly, and keep moving even when the work is complex. Many leaders carry...

Conflict Conversations That Protect Trust and Progress

Introduction Conflict is often treated as something to avoid. A disagreement shows up in a meeting, and people move past it quickly. A team member feels frustrated, but waits for the feeling to fade. Two departments experience tension, but no one names the pattern...

Role Clarity That Strengthens Ownership

Introduction A team can have talented people, strong intentions, and a meaningful strategy, yet still struggle because ownership is unclear. Work gets delayed because people are not sure who is responsible. Two people complete similar tasks without realizing they are...

¿Tus uno-a-uno dejan a tus empleados diciendo UAU?

Introducción Un uno-a-uno puede ocupar treinta minutos en el calendario y aun así generar muy poco valor. El líder pregunta cómo van las cosas. El colaborador comparte algunas actualizaciones. Se revisan tareas pendientes. Surge algún problema. Ambos regresan al...

Engagement Check-Ins That Turn Listening Into Action

Introduction Employee engagement is often discussed after something has already gone wrong. A valued employee resigns. A team becomes quiet in meetings. Managers notice lower energy, slower follow-through, or more frustration. A survey reveals concerns that people...

Decisions That Move Work Forward

Introduction Few things slow a team down more than unclear decisions. A conversation happens. People discuss options. A direction seems to emerge. Everyone leaves the meeting thinking progress was made. Then the confusion begins. One person thought the decision was...

Meetings That Build Alignment and Momentum

Introduction Meetings are one of the most common places where culture is either strengthened or weakened. A meeting can create clarity, connection, and momentum. It can help people understand priorities, solve problems, make decisions, and leave with shared ownership....

One-on-Ones That Strengthen Connection and Accountability

Introduction One-on-one meetings are one of the most important leadership practices in an organization, yet they are often underused. In some workplaces, one-on-ones happen only when there is a problem. In others, they become status updates, task reviews, or calendar...

Addressing Information Gaps to Enhance Employee Experience

Challenge When employee experience surveys return scores indicating "I do not have all the information I need to produce high quality work," it highlights a critical gap in the organizational communication and resource distribution systems. Such a gap can lead to...

Harnessing Hybrid Work Dynamics: Strategic Insights for Optimal Team Performance

Challenge: Mastering the Dynamics of Hybrid Work Environments The shift towards hybrid models—a blend of remote and in-office work—presents new challenges in managing team dynamics. This complexity stems from integrating diverse working styles and preferences without...

Simplify Compliance: A Team-Centric Approach

Challenge: Compliance can often be a complex and time-consuming process for Community Development Financial Institutions (CDFIs). Ensuring adherence to regulations while focusing on mission-driven work can drain resources and hinder organizational effectiveness. Let’s...

Creating Pathways for Success: Reflections from the Inaugural HSI Summit 2024

A Beacon of Opportunity and Inclusivity The first-ever Hispanic Serving Institutions (HSI) Summit 2024, orchestrated by Migdalia Gonzalez, the FAA's Hispanic Employee Program Manager, has set a precedent for what collaboration, innovation, and inclusivity can achieve...

SOAR Community Network and Virtual Apprentice Collaborate

SOAR Community Network and Virtual Apprentice Collaborate to Integrate VR in Leadership Training Programs MCLEAN, Va. - March 18, 2024 -- Virtual Apprentice, a pioneer in virtual reality (VR) technology for professional development, and SOAR Community Network, a...

The Profound Impact of Compassionate Leadership on Organizational Dynamics

Introduction Compassionate leadership is a transformative approach that is gaining significant traction in the contemporary corporate landscape. This philosophy pivots around the understanding that leadership is not just about driving productivity and achieving...

Synergizing Teams with Behavioral Science

Introduction In the evolving landscape of team management, behavioral science tools like DISC, StrengthFinders, Myers-Briggs, and especially the Predictive Index (PI) have emerged as vital in crafting cohesive, collaborative, and high-performing teams. As a certified...

Navigating the Future of Leadership

Introduction The landscape of leadership is undergoing a seismic shift. In an era marked by rapid technological advances, globalization, and changing workforce dynamics, the future of leadership demands adaptability, emotional intelligence, and a commitment to...

Improving Employee Engagement and Overall Experience

Introduction In today's fast-paced and ever-evolving business landscape, employee engagement and experience stand at the forefront of organizational success. The correlation between engaged employees and increased productivity, profitability, and customer satisfaction...

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Books

The following is a list of books authored or co-authored by our CEO Mali Phonpadith.

A Million Fireflies

In her book, A Million Fireflies, internationally award-winning poet Mali Phonpadith takes us on a journey of love and loss, incorporating both poetry and real life stories to give voice to the true language of a heart that has seen much, felt deeply and survived to shine.

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Born To Be Me

These 19 women take you on their journeys of self discovery as they unveil their emotional and inspirational life stories. They share their deepest thoughts, fears and experiences as they learn about themselves through overcoming the obstacles and tests life has thrown at them.

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The Balancing Act

The Balancing Act is an intimate account of 12 Women as they share their experiences, challenges, decisions and ongoing transformation as they face obstacles and achieve successes. These Women’s stories will take you on a guided journey through The Balancing Act.

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Namaslay

Namaslay is a compilation of twelve heart-centered entrepreneurs who will enlighten you on how they manifested and slayed their dreams. They have transformed their lives by owning who they are, claiming their power and built a rich life of passion and soul purpose in both their personal and business lives.

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Unlock the potential within your team and transform your organizational culture. Reach out to us to learn how we can help you design, build, and sustain a compassionate, cohesive, and collaborative workplace.