News, Updates, & Resources

How to Give Kudos Using the TSP Method

Introduction Recognition is one of the simplest yet most powerful tools for increasing engagement, but many organizations treat it as an afterthought. When recognition is infrequent, vague, or inconsistent, employees begin to feel undervalued. Over time, this leads to...

Creating a Feedback-Rich Culture with the TRUST Framework

Introduction Most organizations recognize the importance of feedback, but many still struggle to make it a consistent part of their culture. Some employees receive feedback only during performance reviews, while others experience feedback that feels vague, overly...

How to Standardize One-on-Ones for Better Performance Outcomes

Introduction Many organizations encourage managers to hold one-on-one meetings with their team members, but the quality and consistency of these meetings often vary widely. Some are structured and purposeful. Others are rushed or feel like status updates. Over time,...

Designing a Year of Growth Using Behavioral Science

Introduction Many professionals have strong intentions to grow but lack a clear roadmap. They begin the year with goals to improve their leadership, increase productivity, or strengthen relationships with their teams. Yet, without a structured plan or relevant tools,...

Supporting Federal Leaders Through ACT-IAC Learning

We’re Honored to Be a Learning Provider for the American Council for Technology and Industry Advisory Council (ACT-IAC) We’re excited to share that SOAR Community Network is now an official learning provider in the ACT-IAC Learning Library—a trusted resource designed...

When Managers Grow, Teams Thrive: Investing in Leadership at Every Level

Introduction Managers are the connective tissue of any organization. They translate strategy into action, shape culture on the ground, and directly influence whether employees feel valued, heard, and motivated. Yet many managers are promoted based on past performance,...

Strengthening the Manager-Team Bond: Why Alignment Fuels Performance

Introduction Even the most experienced managers struggle when they don’t truly understand their team members. Misaligned expectations, communication gaps, and unclear priorities can lead to disengagement, reduced output, and ultimately, turnover. Often, managers rely...

Why Culture Isn’t HR’s Job Alone

Introduction Many organizations view culture as the sole responsibility of Human Resources. While HR plays a critical role, expecting one department to own and sustain the entire culture effort creates an unbalanced system. This often leads to scattered initiatives,...

Aligning Strategy with People: How Team Design Fuels Long-Term Success

Introduction Even the best strategies fail when the people behind them are misaligned. Organizations often launch ambitious plans but overlook the most important question—do our teams have the right structure, communication rhythms, and behavioral strengths to bring...

Fostering Work-Life Balance for Enhanced Employee Well-Being

Challenge: In today’s fast-paced work environment, many employees struggle to maintain a healthy balance between their professional responsibilities and personal lives. When work interferes with personal time, it can lead to stress, burnout, and decreased...

Enhancing Employee Recognition in the Workplace

Challenge: One of the significant challenges faced by many organizations today is ensuring that employees feel appropriately recognized for their hard work. When employees perceive a lack of recognition, it can lead to disengagement, reduced morale, and ultimately,...

Why Compliance Should Be Your CDFI’s Best Friend

Challenge: Compliance is often viewed as a burden by many Community Development Financial Institutions (CDFIs), but when approached strategically, it can be a powerful ally in achieving your mission. Let’s explore the challenges, the solutions, and the actions you can...

Five Strategies to Revolutionize Community Engagement

Challenge: Effective community engagement is crucial for Community Development Financial Institutions (CDFIs) to fulfill their mission and maximize their impact. However, many CDFIs struggle with engaging their communities effectively, which limits their reach and...

Unlocking Potential: Leadership Development in CDFIs

Challenge: Effective leadership is crucial for Community Development Financial Institutions (CDFIs) to achieve their mission and maximize their impact. However, many CDFIs struggle with developing strong leadership, which can hinder their ability to drive strategic...

Streamline Documentation Like a Pro

Challenge: Effective documentation is crucial for Community Development Financial Institutions (CDFIs) to ensure compliance, maintain accurate records, and enhance operational efficiency. However, many CDFIs struggle with documentation processes, leading to...

Scale Your CDFI with Strategic Team Development

Challenge: Scaling your Community Development Financial Institution (CDFI) is essential for expanding your impact and fulfilling your mission. However, this growth can be challenging without a strategic approach to team development. Let’s explore the challenges, the...

Transform Program Impact Measurement with Your Team

Challenge: Measuring the impact of your programs effectively is crucial for Community Development Financial Institutions (CDFIs) to optimize resource allocation and ensure that services meet community needs. However, many CDFIs face significant challenges in this...

Capital Access Unlocked: Empower Your CDFI Team

Challenge: Ensuring capital access for underserved communities is a core mission for Community Development Financial Institutions (CDFIs). However, many CDFIs face challenges in mobilizing and managing resources effectively, which can hinder their impact. Let's...

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Books

The following is a list of books authored or co-authored by our CEO Mali Phonpadith.

A Million Fireflies

In her book, A Million Fireflies, internationally award-winning poet Mali Phonpadith takes us on a journey of love and loss, incorporating both poetry and real life stories to give voice to the true language of a heart that has seen much, felt deeply and survived to shine.

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Born To Be Me

These 19 women take you on their journeys of self discovery as they unveil their emotional and inspirational life stories. They share their deepest thoughts, fears and experiences as they learn about themselves through overcoming the obstacles and tests life has thrown at them.

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The Balancing Act

The Balancing Act is an intimate account of 12 Women as they share their experiences, challenges, decisions and ongoing transformation as they face obstacles and achieve successes. These Women’s stories will take you on a guided journey through The Balancing Act.

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Namaslay

Namaslay is a compilation of twelve heart-centered entrepreneurs who will enlighten you on how they manifested and slayed their dreams. They have transformed their lives by owning who they are, claiming their power and built a rich life of passion and soul purpose in both their personal and business lives.

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