News, Updates, & Resources

Leadership Habits as a System

Introduction Leadership consistency is one of the most important factors in shaping culture, performance, and employee experience. Most organizations do not struggle because their leaders lack good intentions. They struggle because leadership behaviors are not always...

From Data to Development: Using Behavioral Insights to Coach Your Team

Introduction Many managers want to coach their team members more effectively, but they lack a clear understanding of what each individual actually needs. Without insight into how people prefer to communicate, make decisions, or receive feedback, coaching becomes a...

From Initiatives to Systems: Operationalizing Your People Strategy for Lasting Impact

Introduction Most organizations do not lack people initiatives. They invest in leadership development programs, engagement surveys, performance reviews, wellness offerings, and team building activities. Each initiative is designed with good intention and often...

Leadership Development as a System: Moving from Occasional Training to Continuous Growth

Introduction Leadership development is often treated as an event rather than a practice. Organizations invest in workshops, offsite trainings, or certification programs. Leaders attend, gain insights, and leave with good intentions. For a short period, there is energy...

Engagement as a System: Moving from Annual Surveys to Continuous Insight and Action

Introduction Employee engagement is often treated as a snapshot rather than a living system. Organizations run annual or semi annual surveys, gather feedback, review results, and create action plans. For a brief period, engagement becomes a focus. Then, as priorities...

Leading with Clarity: Operationalizing Perception Bias Awareness in Everyday Decisions

Introduction Every leader wants to be fair, objective, and consistent. Yet even with the best intentions, decisions are often influenced by unseen patterns. A candidate feels like a “good fit.” A team member is labeled as high potential early on. Another is overlooked...

Designing for Performance: Operationalizing Team Structure Through Behavioral Insight

Introduction Even the most capable teams struggle when roles are misaligned. Leaders often focus on hiring great talent and setting clear goals, yet performance gaps still appear. Work feels harder than it should. Communication breaks down. Some team members feel...

Performance as a System: Operationalizing Development Through Everyday Leadership

Introduction Performance management is often treated as a periodic exercise rather than a continuous system. Organizations invest time in annual reviews, mid year check ins, and rating cycles. Leaders prepare documentation, employees reflect on past work, and...

Group Meetings as a Leadership System: Creating a Cadence for Alignment, Accountability, and Culture

Introduction Group meetings are one of the most common leadership practices, yet they are often the least optimized. Agendas are inconsistent. Conversations drift. Some voices dominate while others remain silent. Action items are unclear or forgotten. Over time,...

Unlock Your Hybrid Work Profile: Free Tool

Introduction The hybrid work environment is here to stay, and with it comes the need for both individuals and team leaders to better understand how we work best. Whether you’re an employee navigating your personal productivity or a team leader striving to plan and...

Five Keys to 2025 Strategic Planning

BY CRAIG OLDHAM As we approach 2025, strategic planning becomes more crucial than ever. The business landscape is evolving rapidly, influenced by technological advancements, economic fluctuations, and shifting consumer behaviors. To navigate these changes...

SOAR Community Network: Now a Resource on CDFI Connect

We are thrilled to announce that the SOAR Community Network has been listed as a resource on CDFI Connect, the go-to platform for Community Development Financial Institutions (CDFIs) and their partners. CDFI Connect is an online community created by the Opportunity...

Empowering CDFI Participants with Strategic Coaching and Accountability

Introduction Community Development Financial Institutions (CDFIs) play a critical role in fostering economic growth and development within underserved communities. One of our CDFI partners recognized the need to provide ongoing support to their cohort participants...

Unlocking Customer-Led Growth: The Future of SaaS Revenue Strategy

BY MARIA TRYSLA A new paradigm is emerging that promises to revolutionize how companies approach growth and sustainability. 𝐂𝐮𝐬𝐭𝐨𝐦𝐞𝐫-𝐋𝐞𝐝 𝐆𝐫𝐨𝐰𝐭𝐡 (𝐂𝐋𝐆) is rapidly gaining traction as a strategic approach that not only enhances customer satisfaction but also drives...

Become Your CEO’s Most Valuable Partner

Introduction: In today’s fast-evolving business landscape, HR leaders play a crucial role in driving organizational success. Our latest guide, created by Predictive Index, "Become Your CEO's Most Valuable Partner," provides HR professionals with actionable insights to...

Unpopular Opinion: Hybrid Work Can Work Wonderfully

Challenge: Hybrid work models, which combine remote and in-office work, are increasingly popular. However, they also bring a unique set of challenges that can hinder their effectiveness. Despite these challenges, hybrid work can be incredibly effective when...

The Power of Small Business Certifications

Challenge Navigating the competitive landscape of small business ownership can be daunting. In the DC Metro Area, where the market is both vibrant and challenging, standing out is essential. Many small businesses struggle with gaining the recognition and credibility...

Reducing Turnover and Boosting Engagement Through Talent Optimization

Challenge: High employee turnover and disengagement are significant challenges for many organizations. These issues not only affect team morale and productivity but also result in substantial financial costs. Disengaged employees can lead to decreased performance,...

« Older Entries

Next Entries »

People Strategy for your organization

Our Services

Books

The following is a list of books authored or co-authored by our CEO Mali Phonpadith.

A Million Fireflies

In her book, A Million Fireflies, internationally award-winning poet Mali Phonpadith takes us on a journey of love and loss, incorporating both poetry and real life stories to give voice to the true language of a heart that has seen much, felt deeply and survived to shine.

Purchase Book

Born To Be Me

These 19 women take you on their journeys of self discovery as they unveil their emotional and inspirational life stories. They share their deepest thoughts, fears and experiences as they learn about themselves through overcoming the obstacles and tests life has thrown at them.

Purchase Book

The Balancing Act

The Balancing Act is an intimate account of 12 Women as they share their experiences, challenges, decisions and ongoing transformation as they face obstacles and achieve successes. These Women’s stories will take you on a guided journey through The Balancing Act.

Purchase Book

Namaslay

Namaslay is a compilation of twelve heart-centered entrepreneurs who will enlighten you on how they manifested and slayed their dreams. They have transformed their lives by owning who they are, claiming their power and built a rich life of passion and soul purpose in both their personal and business lives.

Purchase Book

Connect with us today!

Unlock the potential within your team and transform your organizational culture. Reach out to us to learn how we can help you design, build, and sustain a compassionate, cohesive, and collaborative workplace.