News, Updates, & Resources

¿Tus uno-a-uno dejan a tus empleados diciendo UAU?

Introducción Un uno-a-uno puede ocupar treinta minutos en el calendario y aun así generar muy poco valor. El líder pregunta cómo van las cosas. El colaborador comparte algunas actualizaciones. Se revisan tareas pendientes. Surge algún problema. Ambos regresan al...

Engagement Check-Ins That Turn Listening Into Action

Introduction Employee engagement is often discussed after something has already gone wrong. A valued employee resigns. A team becomes quiet in meetings. Managers notice lower energy, slower follow-through, or more frustration. A survey reveals concerns that people...

Decisions That Move Work Forward

Introduction Few things slow a team down more than unclear decisions. A conversation happens. People discuss options. A direction seems to emerge. Everyone leaves the meeting thinking progress was made. Then the confusion begins. One person thought the decision was...

Meetings That Build Alignment and Momentum

Introduction Meetings are one of the most common places where culture is either strengthened or weakened. A meeting can create clarity, connection, and momentum. It can help people understand priorities, solve problems, make decisions, and leave with shared ownership....

One-on-Ones That Strengthen Connection and Accountability

Introduction One-on-one meetings are one of the most important leadership practices in an organization, yet they are often underused. In some workplaces, one-on-ones happen only when there is a problem. In others, they become status updates, task reviews, or calendar...

Recognition That Reinforces Culture

Introduction Recognition is often treated as a nice gesture. A quick “great job.”A shoutout during a meeting.A thank-you message after a busy week.A moment of appreciation when someone goes above and beyond. Those moments matter, but recognition becomes far more...

Feedback That Builds Trust

Introduction Feedback is one of the most important ways leaders shape culture, but it is also one of the easiest leadership practices to avoid, delay, or mishandle. In many organizations, feedback is reserved for performance reviews, corrective conversations, or...

Why Alignment Must Be Operationalized

Introduction Strategic alignment often feels strongest right after a planning session. The leadership team has named the priorities. The vision feels clear. The organization has language for where it is going and what needs to happen next. Then daily work takes over....

Leadership Habits as a System

Introduction Leadership consistency is one of the most important factors in shaping culture, performance, and employee experience. Most organizations do not struggle because their leaders lack good intentions. They struggle because leadership behaviors are not always...

Five Keys to 2025 Strategic Planning

BY CRAIG OLDHAM As we approach 2025, strategic planning becomes more crucial than ever. The business landscape is evolving rapidly, influenced by technological advancements, economic fluctuations, and shifting consumer behaviors. To navigate these changes...

SOAR Community Network: Now a Resource on CDFI Connect

We are thrilled to announce that the SOAR Community Network has been listed as a resource on CDFI Connect, the go-to platform for Community Development Financial Institutions (CDFIs) and their partners. CDFI Connect is an online community created by the Opportunity...

Empowering CDFI Participants with Strategic Coaching and Accountability

Introduction Community Development Financial Institutions (CDFIs) play a critical role in fostering economic growth and development within underserved communities. One of our CDFI partners recognized the need to provide ongoing support to their cohort participants...

Unlocking Customer-Led Growth: The Future of SaaS Revenue Strategy

BY MARIA TRYSLA A new paradigm is emerging that promises to revolutionize how companies approach growth and sustainability. 𝐂𝐮𝐬𝐭𝐨𝐦𝐞𝐫-𝐋𝐞𝐝 𝐆𝐫𝐨𝐰𝐭𝐡 (𝐂𝐋𝐆) is rapidly gaining traction as a strategic approach that not only enhances customer satisfaction but also drives...

Become Your CEO’s Most Valuable Partner

Introduction: In today’s fast-evolving business landscape, HR leaders play a crucial role in driving organizational success. Our latest guide, created by Predictive Index, "Become Your CEO's Most Valuable Partner," provides HR professionals with actionable insights to...

Unpopular Opinion: Hybrid Work Can Work Wonderfully

Challenge: Hybrid work models, which combine remote and in-office work, are increasingly popular. However, they also bring a unique set of challenges that can hinder their effectiveness. Despite these challenges, hybrid work can be incredibly effective when...

The Power of Small Business Certifications

Challenge Navigating the competitive landscape of small business ownership can be daunting. In the DC Metro Area, where the market is both vibrant and challenging, standing out is essential. Many small businesses struggle with gaining the recognition and credibility...

Reducing Turnover and Boosting Engagement Through Talent Optimization

Challenge: High employee turnover and disengagement are significant challenges for many organizations. These issues not only affect team morale and productivity but also result in substantial financial costs. Disengaged employees can lead to decreased performance,...

Integration Readiness Assessment for Acquisitions

When considering the acquisition of a company, it's crucial to assess how well the new organization will integrate with your existing operations. This evaluation focuses on cultural fit, strategic alignment, and operational compatibility. To assist in this process, we...

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Books

The following is a list of books authored or co-authored by our CEO Mali Phonpadith.

A Million Fireflies

In her book, A Million Fireflies, internationally award-winning poet Mali Phonpadith takes us on a journey of love and loss, incorporating both poetry and real life stories to give voice to the true language of a heart that has seen much, felt deeply and survived to shine.

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Born To Be Me

These 19 women take you on their journeys of self discovery as they unveil their emotional and inspirational life stories. They share their deepest thoughts, fears and experiences as they learn about themselves through overcoming the obstacles and tests life has thrown at them.

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The Balancing Act

The Balancing Act is an intimate account of 12 Women as they share their experiences, challenges, decisions and ongoing transformation as they face obstacles and achieve successes. These Women’s stories will take you on a guided journey through The Balancing Act.

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Namaslay

Namaslay is a compilation of twelve heart-centered entrepreneurs who will enlighten you on how they manifested and slayed their dreams. They have transformed their lives by owning who they are, claiming their power and built a rich life of passion and soul purpose in both their personal and business lives.

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Unlock the potential within your team and transform your organizational culture. Reach out to us to learn how we can help you design, build, and sustain a compassionate, cohesive, and collaborative workplace.