News, Updates, & Resources

How to Give Kudos Using the TSP Method

Introduction Recognition is one of the simplest yet most powerful tools for increasing engagement, but many organizations treat it as an afterthought. When recognition is infrequent, vague, or inconsistent, employees begin to feel undervalued. Over time, this leads to...

Creating a Feedback-Rich Culture with the TRUST Framework

Introduction Most organizations recognize the importance of feedback, but many still struggle to make it a consistent part of their culture. Some employees receive feedback only during performance reviews, while others experience feedback that feels vague, overly...

How to Standardize One-on-Ones for Better Performance Outcomes

Introduction Many organizations encourage managers to hold one-on-one meetings with their team members, but the quality and consistency of these meetings often vary widely. Some are structured and purposeful. Others are rushed or feel like status updates. Over time,...

Designing a Year of Growth Using Behavioral Science

Introduction Many professionals have strong intentions to grow but lack a clear roadmap. They begin the year with goals to improve their leadership, increase productivity, or strengthen relationships with their teams. Yet, without a structured plan or relevant tools,...

Supporting Federal Leaders Through ACT-IAC Learning

We’re Honored to Be a Learning Provider for the American Council for Technology and Industry Advisory Council (ACT-IAC) We’re excited to share that SOAR Community Network is now an official learning provider in the ACT-IAC Learning Library—a trusted resource designed...

When Managers Grow, Teams Thrive: Investing in Leadership at Every Level

Introduction Managers are the connective tissue of any organization. They translate strategy into action, shape culture on the ground, and directly influence whether employees feel valued, heard, and motivated. Yet many managers are promoted based on past performance,...

Strengthening the Manager-Team Bond: Why Alignment Fuels Performance

Introduction Even the most experienced managers struggle when they don’t truly understand their team members. Misaligned expectations, communication gaps, and unclear priorities can lead to disengagement, reduced output, and ultimately, turnover. Often, managers rely...

Why Culture Isn’t HR’s Job Alone

Introduction Many organizations view culture as the sole responsibility of Human Resources. While HR plays a critical role, expecting one department to own and sustain the entire culture effort creates an unbalanced system. This often leads to scattered initiatives,...

Aligning Strategy with People: How Team Design Fuels Long-Term Success

Introduction Even the best strategies fail when the people behind them are misaligned. Organizations often launch ambitious plans but overlook the most important question—do our teams have the right structure, communication rhythms, and behavioral strengths to bring...
Unlocking Customer-Led Growth: The Future of SaaS Revenue Strategy

Unlocking Customer-Led Growth: The Future of SaaS Revenue Strategy

BY MARIA TRYSLA A new paradigm is emerging that promises to revolutionize how companies approach growth and sustainability. 𝐂𝐮𝐬𝐭𝐨𝐦𝐞𝐫-𝐋𝐞𝐝 𝐆𝐫𝐨𝐰𝐭𝐡 (𝐂𝐋𝐆) is rapidly gaining traction as a strategic approach that not only enhances customer satisfaction but also drives...

read more
Become Your CEO’s Most Valuable Partner

Become Your CEO’s Most Valuable Partner

Introduction: In today’s fast-evolving business landscape, HR leaders play a crucial role in driving organizational success. Our latest guide, created by Predictive Index, "Become Your CEO's Most Valuable Partner," provides HR professionals with actionable insights to...

read more
Unpopular Opinion: Hybrid Work Can Work Wonderfully

Unpopular Opinion: Hybrid Work Can Work Wonderfully

Challenge: Hybrid work models, which combine remote and in-office work, are increasingly popular. However, they also bring a unique set of challenges that can hinder their effectiveness. Despite these challenges, hybrid work can be incredibly effective when...

read more
The Power of Small Business Certifications

The Power of Small Business Certifications

Challenge Navigating the competitive landscape of small business ownership can be daunting. In the DC Metro Area, where the market is both vibrant and challenging, standing out is essential. Many small businesses struggle with gaining the recognition and credibility...

read more
Integration Readiness Assessment for Acquisitions

Integration Readiness Assessment for Acquisitions

When considering the acquisition of a company, it's crucial to assess how well the new organization will integrate with your existing operations. This evaluation focuses on cultural fit, strategic alignment, and operational compatibility. To assist in this process, we...

read more
Optimizing Processes for Quality Work

Optimizing Processes for Quality Work

Challenge: In many organizations, employees often feel that the processes and procedures in place are either too cumbersome or too sparse, negatively impacting the quality of their work. When processes are not well-balanced, it can lead to inefficiencies, frustration,...

read more
Reigniting Passion in the Workplace

Reigniting Passion in the Workplace

Challenge: A common challenge faced by organizations today is ensuring that employees remain excited and passionate about their work. When enthusiasm wanes, it can lead to decreased motivation, lower productivity, and a lack of engagement. Employees who are not...

read more

People Strategy for your organization

Books

The following is a list of books authored or co-authored by our CEO Mali Phonpadith.

A Million Fireflies

In her book, A Million Fireflies, internationally award-winning poet Mali Phonpadith takes us on a journey of love and loss, incorporating both poetry and real life stories to give voice to the true language of a heart that has seen much, felt deeply and survived to shine.

Born To Be Me

These 19 women take you on their journeys of self discovery as they unveil their emotional and inspirational life stories. They share their deepest thoughts, fears and experiences as they learn about themselves through overcoming the obstacles and tests life has thrown at them.

The Balancing Act

The Balancing Act is an intimate account of 12 Women as they share their experiences, challenges, decisions and ongoing transformation as they face obstacles and achieve successes. These Women’s stories will take you on a guided journey through The Balancing Act.

Namaslay

Namaslay is a compilation of twelve heart-centered entrepreneurs who will enlighten you on how they manifested and slayed their dreams. They have transformed their lives by owning who they are, claiming their power and built a rich life of passion and soul purpose in both their personal and business lives.

Connect with us today!

Unlock the potential within your team and transform your organizational culture. Reach out to us to learn how we can help you design, build, and sustain a compassionate, cohesive, and collaborative workplace.