News, Updates, & Resources

Leading with Clarity: Operationalizing Perception Bias Awareness in Everyday Decisions

Introduction Every leader wants to be fair, objective, and consistent. Yet even with the best intentions, decisions are often influenced by unseen patterns. A candidate feels like a “good fit.” A team member is labeled as high potential early on. Another is overlooked...

Designing for Performance: Operationalizing Team Structure Through Behavioral Insight

Introduction Even the most capable teams struggle when roles are misaligned. Leaders often focus on hiring great talent and setting clear goals, yet performance gaps still appear. Work feels harder than it should. Communication breaks down. Some team members feel...

Performance as a System: Operationalizing Development Through Everyday Leadership

Introduction Performance management is often treated as a periodic exercise rather than a continuous system. Organizations invest time in annual reviews, mid year check ins, and rating cycles. Leaders prepare documentation, employees reflect on past work, and...

Group Meetings as a Leadership System: Creating a Cadence for Alignment, Accountability, and Culture

Introduction Group meetings are one of the most common leadership practices, yet they are often the least optimized. Agendas are inconsistent. Conversations drift. Some voices dominate while others remain silent. Action items are unclear or forgotten. Over time,...

One on Ones as a Leadership System: Turning Conversations into a Weekly Engine for Growth

Introduction Most leaders know they should be having one on one meetings, but very few are using them to their full potential. Some one on ones are inconsistent. Others focus only on status updates. In many cases, they become reactive conversations driven by immediate...

Recognition as a System: Reinforcing the Behaviors You Want to Scale

Introduction Recognition is often treated as a nice gesture rather than a leadership responsibility. A quick “great job” in passing. A shoutout during a meeting when time allows. Occasional praise tied to big wins. While these moments are positive, they are often...

Making Feedback a System: Moving from Occasional Conversations to Daily Practice

Introduction Feedback is widely recognized as essential for growth, yet in many organizations it remains inconsistent, delayed, or avoided altogether. Some leaders wait for performance reviews. Others only give feedback when something goes wrong. Even in well...

From Awareness to Action: Operationalizing Behavioral Insights in Daily Leadership

Introduction Leaders are investing more time than ever in understanding their people. Behavioral assessments are completed. Profiles are reviewed. Insights are shared during workshops and onboarding sessions. And then, slowly, those insights fade into the background....

Energy Management as a Leadership Practice, Not a Personal Task

Introduction Performance challenges are often addressed through better time management, clearer goals, or increased accountability. Yet there is a quieter issue that many leaders overlook. People are running out of energy. You can see it in subtle ways. Teams start...

Unlocking Team Potential Through Neuroscience and Behavioral Insights

Introduction In today’s dynamic workplaces, leaders are constantly seeking methods to foster collaboration, improve team performance, and inspire engagement. Neuroscience and behavioral science offer fascinating insights into how leaders can unlock team potential by...

From Worm to Leader: How Evolution Shaped Your Behavioral Style

Introduction 600 million years ago, life stirred in the ancient oceans. A simple organism moved with purpose—not because it thought, but because it could feel. It responded to light, darkness, heat, and cold. This flatworm had no brain, no thoughts, and no dreams....

Fireside Chat with Victor Hoskins – 10-02-2024

Introduction On October 2, 2024, we had the privilege of hearing from the brilliant Victor Hoskins who is the President and CEO of the Fairfax County Economic Development Authority, on the importance of regional collaboration, adapting to economic shifts, and building...

Unlocking New Opportunities: The Workshop at Macy’s Retail Accelerator Program

Introduction At SOAR Community Network, we believe in consistently seeking out opportunities that empower the communities we serve. In alignment with our mission to support CDFIs and the entrepreneurs they nurture, I wanted to highlight a remarkable initiative that...

Unlock Your Hybrid Work Profile: Free Tool

Introduction The hybrid work environment is here to stay, and with it comes the need for both individuals and team leaders to better understand how we work best. Whether you’re an employee navigating your personal productivity or a team leader striving to plan and...

Five Keys to 2025 Strategic Planning

BY CRAIG OLDHAM As we approach 2025, strategic planning becomes more crucial than ever. The business landscape is evolving rapidly, influenced by technological advancements, economic fluctuations, and shifting consumer behaviors. To navigate these changes...

SOAR Community Network: Now a Resource on CDFI Connect

We are thrilled to announce that the SOAR Community Network has been listed as a resource on CDFI Connect, the go-to platform for Community Development Financial Institutions (CDFIs) and their partners. CDFI Connect is an online community created by the Opportunity...

Empowering CDFI Participants with Strategic Coaching and Accountability

Introduction Community Development Financial Institutions (CDFIs) play a critical role in fostering economic growth and development within underserved communities. One of our CDFI partners recognized the need to provide ongoing support to their cohort participants...

Unlocking Customer-Led Growth: The Future of SaaS Revenue Strategy

BY MARIA TRYSLA A new paradigm is emerging that promises to revolutionize how companies approach growth and sustainability. 𝐂𝐮𝐬𝐭𝐨𝐦𝐞𝐫-𝐋𝐞𝐝 𝐆𝐫𝐨𝐰𝐭𝐡 (𝐂𝐋𝐆) is rapidly gaining traction as a strategic approach that not only enhances customer satisfaction but also drives...

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Books

The following is a list of books authored or co-authored by our CEO Mali Phonpadith.

A Million Fireflies

In her book, A Million Fireflies, internationally award-winning poet Mali Phonpadith takes us on a journey of love and loss, incorporating both poetry and real life stories to give voice to the true language of a heart that has seen much, felt deeply and survived to shine.

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Born To Be Me

These 19 women take you on their journeys of self discovery as they unveil their emotional and inspirational life stories. They share their deepest thoughts, fears and experiences as they learn about themselves through overcoming the obstacles and tests life has thrown at them.

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The Balancing Act

The Balancing Act is an intimate account of 12 Women as they share their experiences, challenges, decisions and ongoing transformation as they face obstacles and achieve successes. These Women’s stories will take you on a guided journey through The Balancing Act.

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Namaslay

Namaslay is a compilation of twelve heart-centered entrepreneurs who will enlighten you on how they manifested and slayed their dreams. They have transformed their lives by owning who they are, claiming their power and built a rich life of passion and soul purpose in both their personal and business lives.

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Unlock the potential within your team and transform your organizational culture. Reach out to us to learn how we can help you design, build, and sustain a compassionate, cohesive, and collaborative workplace.