Employee Experience

Isolate the causes of low engagement and take action to fix them.

Employee Experience

The SOAR Community Network approach to conducting diagnosing employee engagement combines our professional coaching with the Predictive Index (PI) Employee Experience survey to help transform your workforce and culture into a competitive advantage.

Build an award-winning culture

  • Gauge Employee Sentiments: The PI Employee Experience Survey allows managers to easily collect candid feedback on employees’ work experiences.
  • Identify Strengths and Improvement Areas: The survey pinpoints key strengths and areas for improvement that will significantly impact engagement within the company.
  • Receive Detailed Engagement Trends: Access engagement trends at every level, whether it’s a specific team, department, or the entire company.
  • Customize Actions for Improvement: Use the insights to tailor your actions based on group strengths and needs, enhancing engagement on both micro and macro levels.

Includes

  • Employee Experience Report – This report highlights key strengths and areas for improvement, offering valuable insights to help you create a more engaged and motivated workforce.
  • Executive Debriefing – We provide a concise summary of the most critical findings, enabling your executives to make informed decisions that drive organizational success and improve company culture.
  • Manager Debriefing – This session offers actionable insights tailored to each team’s dynamics, helping managers foster stronger, more engaged teams.
  • Recommendations – We provide customized suggestions that align with your organization’s goals, guiding you towards meaningful improvements in employee engagement and productivity.
  • Action Plan – This roadmap outlines clear, strategic steps to boost engagement across your organization, ensuring sustained success and measurable impact.

Our rapidly growing consulting firm needed a flexible executive coaching program with a roster of certified coaches. We needed a program that provided a high-impact to our leaders and required minimal administrative oversight from our lean Learning and Development team. SOAR provided exactly what we needed for our first cohort of executive coaching.

Mali and Victor are some of the best in the business. Your relationship starts because they are true professionals, but it grows because of the people they are. It's always the human connection that makes the difference to me, and Mali and Victor epitomize that reality.

Jennifer Farrell

Director, Learning and Development, Aptive Resources

The SOAR team put together a wonderful workshop for our Organization on a very short notice. It was amazing how it was tailored to the needs of our team and how useful it was for the personal and professional interactions among our personnel.

The way we all learned about the strengths of each other and the importance of the clear interactions between each other was key to keep having great results at work. Topics such as conflict resolution/ management, empathy, compassion, team types, etc. were addressed and learned on a very dynamic and interesting way. The whole team was very happy with the team-building activity, and we look forward to our next session. Fully recommend Mali for any team-building activity.

Frank Zavala

Project Manager, IOM

SOAR has interacted with my Leadership Team and separately with my full team. They is a focused, engaging, and prepared speakers. They helped encourage dialogue and moved us forward to look at short- and long-term objectives, our Guiding Principles, and what type of team we are, to name a few.

They also worked with me individually on my leadership style. The feedback from my team was very positive. I highly recommend SOAR’s programs to develop yourself as a leader and improve engagement with your senior team and your organization.

Jill Eaton

President and CEO, National League of Cities Mutual Insurance Company

APC has 35+ independent and small philanthropic consultancy firms from across the nation as members. As consultants ourselves, many of our members are experienced in facilitating strategic mapping sessions but we needed outside guidance to help us come to a consensus on our association's vision, mission and DEIA commitments.

We engaged SOAR in a mapping process that was delivered virtually, due to COVID, over two days. The approach that SOAR and Mali took to survey all of us in advance, help us clearly understand the process, guide us to have deeper conversations and gather the information and provide it back to us in our debrief, post retreat, really helped us gain the clarity and consensus we were seeking.

From there, we had a much easier time finalizing our association's vision, mission, values and strategic plan.

David Coyne

President, The Sheridan Group

Such a pleasure to work with Mali Phonpadith – Founder/CEO of the SOAR Community Network. Mali has been engaged with our Center for Innovation and Entrepreneurship at the Costello College of Business (George Mason University) – most recently she and her team at SOAR helped us detail out a Strategic Plan for the Center, now focused on Inclusive Entrepreneurship. 

The plan SOAR developed was excellent - comprehensive, thoughtful and actionable! Mali, a thoughtful and thought-provoking professional, is a joy to work with. I look forward to a continuing partnership.

Ajay Vinze

Dean, George Mason University - Costello College of Business

SOAR services supported our Ascend.Her Beauty cohort and provided them with business coaching during a pivotal time in the life of their businesses.

Working with the SOAR team has been fantastic! Their work with our clients was excellent and your communication with our team about the work has been very enlightening and helpful. We look forward to final reporting about the cohort.

Marisela Rodela

Program Director, Enterprising Women of Color, Washington Area Community Investment Fund

I was really impressed with the high participation and engagement. I think people got super vulnerable because SOAR really set the tone with sharing your story. And I think that just made people very comfortable to let their guard down and be vulnerable.

And then just the genuine breakthroughs of having additional connections with your teammate outside of your day-to-day core functions. It was real team development. My team realized, “Hey, we’re doing this to get better together.” When I saw people interacting that way, I could see it pushing us forward.

The workshop made me want to focus on my caution areas more, where I’m flexing and how to be a better leader.

John Parafinczuk

Agency President

It has been a great experience working with the SOAR team. They answered all of our questions in a timely manner and working with them has been very easy, seamless and fun.

It was an excellent program! We will want to continue this work and show our employees that we’re going to invest in their leadership development.

Kathy Sullivan

Chief Financial Officer, The Boon Group

The Association of Philanthropic Counsel engaged SOAR Community Network and Mali Phonpadith in July 2021 to assist with vision, mission, and values, and with operationalizing our goals for diversity, equity, and inclusion.

We selected SOAR from a proposal process, and we are SO glad we did. Mali calmly facilitated two half-day sessions for us, which is particularly remarkable because members of APC are themselves all trained, experienced facilitators in group processes. With Mali’s guidance, we could focus on the content and make significant progress. She has stayed with us as part of our engagement with quarterly check-ins and counsel. This is important for an all-volunteer organization of consultants as we need someone to hold us accountable. Thank you, Mali and SOAR.

Melissa Brown

Past President, APC

Connect with us today!

Unlock the potential within your team and transform your organizational culture. Reach out to us to learn how we can help you design, build, and sustain a compassionate, cohesive, and collaborative workplace.

 

Skip to content